Privacy Policy

Consent

By accessing Engage Personnel’s website and/or submitting your personal information to Engage Personnel through any means, you consent to the use of your information as set out in the Policy. If you do not agree with any term of the Policy, please do not use Engage Personnel's services or website.

Collecting your personal information

The Policy relates to personal information collected by any means. It is Engage Personnel's usual practice to collect this personal information directly from you. However, often your personal information is collected through the use of Engage Personnel's website or in response to Engage Personnel's printed and online advertisements. Furthermore, there may be occasions when Engage Personnel will source personal information from an external third party, or a publicly available source. In these circumstances, Engage Personnel will take reasonable steps where practicable to inform you that it has collected personal information from the third party.

The type of personal information we collect and use will depend on various factors such as the type of services you request or use and any applicable legal and regulatory obligations. This may include, but is not limited to, collection and use of the following kinds of information:

Contact – information that allows us to communicate with you (e.g. e-mail, social media contact details, address, telephone number).
Identity – information that allows us to identify you (e.g. name, date of birth, occupation, and government-issued identification).
Professional – information that helps us to understand more about you including your employment history, qualifications, talents, skills and abilities (e.g. references, resume and qualification documents).
Financial – information that allows Engage Personnel to pay you should you be engaged as an employee or contractor (e.g. bank details, tax details).
Other individuals – information we request, or that you provide, about an individual other than yourself (e.g. previous employer and referees).
Immigration – information that allows us to verify that you are legally permitted to work (e.g. evidence of citizenship, visa or work permit documents).

As a general rule, Engage Personnel does not collect sensitive information about you (e.g. health information) unless relevant or necessary for the purposes of providing our services to you. However, in circumstances where Engage Personnel requires sensitive information from you, Engage Personnel will first seek your consent to collect it.

If you do not provide information, or the information provided is insufficient or inaccurate, Engage Personnel will be limited in its ability to provide its services to you.

Use of Personal Information

Engage Personnel collects your personal information so that Engage Personnel may use this information to:

Assist you in finding or retaining work;
Assist in your career performance or management;
Analyse human resource and labour markets;
Send you marketing communications and information relating to our services which we think may be of interest to you;
Develop tests and assessments in order to place you in appropriate roles;
Pay you should you be engaged as an employee or contractor;
Directly market recruitment services to you (you have a right to opt-out from receiving direct marketing emails); or
Provide you with Engage Personnel’s services.

By accessing Engage Personnel’s website and/or submitting your personal information to Engage Personnel through any means, you consent to the use of your information as set out above.

Use by third parties

Engage Personnel may use and disclose your personal information to third parties for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services. Accordingly, Engage Personnel may disclose your personal information to a number of third parties (located onshore or overseas), including but not limited to:

Prospective employers;
Clients who may wish to engage your services as a contractor or temporary employee;
Engage Personnel suppliers or service providers, including (but not limited to) organisations that conduct competency or psychometric tests or payroll processing services on behalf of Engage Personnel;
your nominated referees;
any government authority;
any law enforcement body, including the police; or
any educational or vocational organisations to the extent necessary to verify your qualifications.

If Engage Personnel discloses personal information to any third party, Engage Personnel will generally require these parties to protect such personal information in the same way that Engage Personnel does.

Data quality

Engage Personnel takes reasonable steps to ensure that the personal information it collects is accurate, up to date and complete.

In circumstances where your personal information has changed please contact the Privacy Officer, they will endeavour to update and correct the information in accordance with applicable

privacy law. Engage Personnel may also contact you from time to time to check the information is still correct.

Data security and storage

Engage Personnel takes reasonable steps to protect the personal information we hold from loss, unauthorised access, and misuse. The use of locks and security systems assist Engage Personnel in protecting your personal information. Your personal information may be stored in hard copy documents, or electronically on Engage Personnel's software or systems. When no longer required, personal information is destroyed in a secure manner or deleted.

Information collected on Engage Personnel’s website

Users are advised that there are inherent risks in transmitting information across the internet. The Internet is an open system and Engage Personnel cannot guarantee that the personal information you submit will not be intercepted by others. Our website may include links to external websites operated by other organisations. They may collect personal information from visitors to their site. Engage Personnel cannot guarantee the content or privacy practices of any external websites and does not accept responsibility for those websites.

When you access Engage Personnel's website, Engage Personnel gathers information about users collectively. Such information includes the areas that users visit most frequently and the services users access the most. Engage Personnel will only use such data anonymously and in the aggregate. By doing so, Engage Personnel can optimise the services it provides to you.

Engage Personnel may also collect personal information that individuals choose to provide via online forms or by email. Any personal information provided online is treated in the same manner as any personal information collected through other means (unless specifically outlined in this Policy).

Use of cookies

Engage Personnel operates an ‘implied consent’ policy which means that through the use of our site we assume that you are happy with our cookie policy. If you are not happy, then you should either not visit this site, delete the cookies having visited the site, or visit the site using your browser’s anonymous usage setting. Alternatively, most web browsers allow you to turn off the cookie function.

Please note that if you choose to reject cookies, certain parts of this site may not be available to you or may not function properly.

Changes to this policy

Engage Personnel may change this Policy from time to time for any reason and will update the Policy accordingly.

Contacting Engage Personnel

Please contact our Privacy Officer at Engage Personnel if you have a request relating to any of the following:

if you would like to access, or correct, your personal information held by Engage Personnel;
if you would like your personal information removed from the Engage Personnel database;
if you would like to opt-out from receiving direct marketing e-mails; or
any general queries relating to this Policy.

You may contact Engage Personnel's Privacy Officer by email:

privacy@engagepersonnel.com.au

Privacy complaints

If you have a privacy related complaint, you may contact the Privacy Officer at the email address set out above. Your email should set out sufficient details of your complaint, including any alleged breach of applicable privacy law.

The Privacy Officer must consider your complaint and will contact you within a reasonable time to advise you of their determination and/or to request further details;
In the event that the Privacy Officer determines that there has been a breach of this Policy, the Privacy Officer will direct Engage Personnel to take appropriate steps to rectify that breach, and will keep you informed of both the nature of the breach and the steps taken to rectify the breach.
The Privacy Officer will keep a secure record of all complaints.